Get service and support from the people who know your products the best.
Because OneTapWireless manufactures are certified and produce high quality products, our experts understand how everything works and can help resolve most issues within 24 hours.
Enjoy peace of mind when you upgrade to our 1 Year Extended Warranty for your new products.
OneTapCare+ provides expert technical support and additional hardware coverage for PowerBase, QuadBase and MountGo.
At a Glance
- Extended warranty (upgrades from 30 days to 12 months).
- Up to two incidences of accidental damage protection for 12 months (excluding shipping costs).
- Repair or replacement for any hardware faults up to two incidences for 12 months
- Same-day service Australia wide
How to Buy
Buy OneTapCare+ within 45 days of your purchase. If you would like to get cover after this time, please contact us.
- Individual warranty is only applicable to one product, if you have multiple products you will require 1 x OneTapCare+ per product.
- OneTapCare+ is available for PowerBase, QuadBase and MountGO only.
How to Claim
Email us at customercare@onetapwireless.com.au with;
- Warranted product order number
- Proof of purchase of OneTapCare+,
- Video/Picture of your product clearly showing hardware faults.
Our OneTapCare+ benefits are separate from and in addition to our 30-Day Guarentee and any legal rights provided by the Australian Consumer law.